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The technical support center of Tongyue provides customers with comprehensive technical support and other specialized services for customers, to ensure that they can get the information on products, service, warranty, and technology in the earliest time possible.
Advisory service: one-to-one solutions to any of your questions, providing the most energy-efficient technological solutions in a timely manner.
Technical support: based on detailed discussions with you, we produce a full set of installation drawings and equipment flow drawings. We can send technical personnel to your factory to participate in the establishment of the technology solutions for your company.
Technical support: we provide users with free guidance for installation and operation training, as well as training materials and other after-sales technical information.
Quality assurance: we offer “three guarantees” service within one year starting from the date of delivery from the factory, and lifetime repair and maintenance.
After-sales visit: during the operation of the equipment, we will send dedicated personnel for after-sales visit to be kept informed of the equipment use.